Terms & Conditions
Effective Date: August 3, 2026
Welcome to Organized by Stephanie. By booking our services or using our website, you agree to the following Terms & Conditions. Please read them carefully.
1. About Our Services
Organized by Stephanie provides professional organizing services for residential and commercial spaces. Services are customized to each client's needs and may include decluttering, organizing, unpacking, space planning, and related organizational assistance.
2. Appointments & Scheduling
Appointments are available by reservation only.
Clients are responsible for providing accurate contact information and ensuring access to the property at the scheduled appointment time.
If we are unable to access the property or significant delays occur due to client availability, the appointment may be shortened or rescheduled.
3. Estimates
On-Site Assessment: An estimate will be provided once we arrive on site and evaluate the space in person.
Scope & Hour Adjustments: If during the project it becomes clear that additional hours or services will be required beyond the initial on-site estimate (due to project size, extra rooms, space condition, or added organizing tasks), the client will be notified and informed of any additional hours before that extra work is performed.
4. Payment & Hourly Rates
Organized by Stephanie provides professional organizing services at an hourly rate of $45.00 per hour.
Hourly Service Policy:
Services are billed at $45.00 per hour.
Time is calculated from the scheduled start of the appointment until the project is completed, including any agreed-upon organizing tasks performed during the appointment.
A minimum service time may apply depending on the project.
If additional time is needed to complete your project, we will discuss it with you before continuing.
Organizing products (bins, baskets, labels, containers, shelving, etc.) are not included in the hourly rate and will be billed separately if purchased on your behalf.
Payment is due immediately upon completion of each appointment unless other arrangements have been made in writing.
We accept major credit cards and other approved electronic payment methods.
Invoices not paid by the due date may be subject to applicable late fees or collection efforts as permitted by law.
5. Cancellations & Rescheduling
We kindly request at least 24 hours' notice for cancellations or rescheduling.
Cancellation Fee: Appointments canceled or rescheduled with less than 24 hours' notice, as well as situations where our team is unable to gain access to the property upon arrival, will be charged a cancellation fee equal to 50% of the scheduled service cost (or a minimum $50 fee).
If Organized by Stephanie must reschedule due to illness, emergency, unsafe conditions, or circumstances beyond our control, we will work with you to schedule the next available appointment without penalty.
6. Client Responsibilities
Clients agree to:
Provide safe access to the property.
Disclose any hazards that may affect the work environment.
Secure high-value, sentimental, confidential, or irreplaceable items before services begin.
Be available for questions or decisions during the organizing process when needed.
7. Organizing Decisions
Professional organizing often involves helping clients decide what to keep, donate, recycle, or discard.
Final decisions regarding personal belongings always remain the client's responsibility unless written authorization is provided.
We will never intentionally discard personal property without client approval.
8. Donations & Disposal
If requested, we may transport donation items or recommend donation centers.
Once donated or discarded with the client's authorization, Organized by Stephanie is not responsible for retrieving those items.
9. Supplies
Organizing products such as bins, baskets, labels, shelving, containers, or storage solutions may be recommended.
Unless otherwise included in your service agreement, the cost of organizing supplies is separate from service fees.
10. Photography
Before-and-after photographs may be taken for quality documentation or marketing purposes.
No photographs containing personal information or identifying details will be published without the client's written permission.
Clients may decline photography at any time.
11. Limitation of Liability
While we exercise the utmost care when handling your items and working in your space, Organized by Stephanie is not liable or responsible for:
- Lost or Misplaced Items: Items that are moved, stored, misplaced, or alleged to be missing during or following the organizing process.
- Fragile Belongings & Accidental Damage: Accidental breakage or damage to particularly delicate, fragile, or improperly stored items (including but not limited to glassware, ceramics, antiques, artwork, and delicate collectibles). Clients are advised to move or personally handle extremely fragile or high-value items prior to our arrival.
- Pre-existing damage or normal wear and tear.
- Hidden defects in furniture, structures, or storage systems.
- Damage resulting from client-provided products or third-party installations.
- Losses caused by circumstances beyond our reasonable control.
- Our total liability is strictly limited to the total amount paid for the specific service provided.
12. Health & Safety
We reserve the right to refuse or discontinue services if conditions are determined to be unsafe, unsanitary beyond the agreed scope, hazardous, or present a health risk to our team.
13. Commercial Projects
Business clients are responsible for obtaining any necessary internal approvals before services begin.
Organized by Stephanie will make reasonable efforts to protect confidential business information encountered during organizing projects.
14. Website Use
All content on this website, including text, graphics, logos, photographs, and branding, is the property of Organized by Stephanie and may not be copied, reproduced, or distributed without written permission.
15. Privacy
Any personal information submitted through our website or during the booking process is handled according to our Privacy Policy and is used solely for providing our services and communicating with clients.
16. Changes to These Terms
We may update these Terms & Conditions from time to time without prior notice. The most current version will always be available on our website.
17. Contact Us
If you have questions regarding these Terms & Conditions, please contact:
Organized by Stephanie
Phone: (801) 966-6047
Serving Salt Lake County, Utah
By booking our services or using our website, you acknowledge that you have read, understood, and agree to these Terms & Conditions.
